The following terms apply to every ticket bought through meetgrow.in operated by Visionxpress Media House Private Limited. You confirm acceptance of these terms by ticking the checkbox at checkout.
1. The seller
The seller of a ticket is the Organiser of the relevant event. MeetGrow is the technology marketplace facilitating the sale.
2. The booking
A booking is confirmed only after successful payment and the booking-confirmation email / SMS. The QR code on your ticket is the entry credential. Keep it secret and present it (printed or on phone) at the entry gate.
3. Identity at the venue
The Organiser may require photo ID for entry, especially for age-restricted events. The name on the ID should match the name on the ticket. Carry a government-issued ID for any 18+ or 21+ event.
4. Refunds and cancellation
The applicable refund tiers are stated on the event page and in our Refund Policy:
- 7 or more days before the event: 100% refund
- 3 to less than 7 days: 50% refund
- Less than 3 days: no refund
If the Organiser cancels: 100% refund. If a force majeure cancels the event: full refund of the ticket price (no platform fee is retained — the Company charges 0% commission on bookings).
5. Resale and transfer
You may not resell the ticket above face value. You may transfer the ticket to a named family member or friend by writing to [email protected] at least 48 hours before the event; we will reissue the QR. Unauthorised resales (touting) are void.
6. Photography / recording at the event
Each event states clearly whether it is being recorded or photographed. By attending an event marked as "recorded", you consent to being captured incidentally in audience shots. If you object, choose a non-recorded event or speak to the Organiser before entry.
7. Code of conduct
Follow the venue's rules. Do not bring weapons, illegal substances, outside food (unless allowed), or anything the Organiser has prohibited. Anti-social behaviour may result in eviction without refund.
8. Liability
MeetGrow's aggregate liability for any single booking is capped at the lower of 3× the ticket price or INR 50,000. The Organiser is responsible for the event experience and any direct loss caused by the event.
9. Disputes
Reach out to [email protected] first. Unresolved issues may be escalated to [email protected]. Your statutory right to file a consumer-protection complaint in your local Consumer Commission is unaffected.
10. Full terms
The complete legal terms are at /legal/terms. By checking the box at checkout, you confirm you have read and accepted these Ticket Terms and the full Terms of Service.