Visionxpress Media House Private Limited respects intellectual-property rights. This Policy explains how to notify us of infringing content on MeetGrow ("Platform") and how we handle such notifications.
This Policy is read in light of the Copyright Act, 1957, the Trade Marks Act, 1999, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The Platform is an intermediary entitled to safe-harbour protection under Section 79 of the Information Technology Act, 2000 subject to compliance with the Rules.
1. What you can report
- Copyright infringement (unauthorised use of your photographs, videos, designs, music, etc.).
- Trade mark infringement (unauthorised use of your marks in event names, branding, descriptions).
- Other IP rights (patents, design rights, geographical indications) where applicable.
- Personality or publicity rights misuse (use of your image or name without consent).
2. How to submit a notice
Send your notice ("Takedown Notice") to:
Designated grievance officer for IP issues
- Email: [email protected] (subject: "IP takedown")
- Postal: Visionxpress Media House Private Limited, 124, 1st Floor, Block QP, Kothi Pitampura, Rani Bagh, New Delhi 110034
The Takedown Notice must include:
- your full name, postal address, email and phone;
- a description of the work or right you claim;
- proof of ownership or authority (e.g., copyright registration, trade-mark certificate, agency document);
- the URL(s) on the Platform where the infringing material appears;
- a statement that you have a good-faith belief that the use is unauthorised;
- a statement that the information in the notice is accurate, and that under penalty of perjury you are the owner or authorised agent;
- your physical or electronic signature.
Incomplete notices may be returned for completion.
3. Our action
- We acknowledge IP notices within 24 hours.
- For court orders or notices from government authorities, we act within 24 hours.
- For other valid IP notices, we ordinarily act within 36 hours by removing the content or disabling access, in compliance with Rule 3(1)(d) of the IT Rules 2021.
- We notify the uploader of the action taken and provide a copy of the notice (redacting personal information of the complainant where appropriate).
4. Counter-notice
The uploader may submit a counter-notice if they believe the content was removed in error. The counter-notice must contain:
- identification of the content removed and the original URL;
- a statement that the uploader has a good-faith belief that the removal was a result of mistake or misidentification;
- the uploader's name, address, phone, email;
- a statement consenting to the jurisdiction of the courts at New Delhi.
On receipt of a valid counter-notice, we may restore the content unless the complainant initiates legal proceedings within 10 working days and notifies us.
5. Repeat infringers
Accounts that receive multiple valid Takedown Notices may be suspended or terminated under our Repeat Infringer Policy:
| Strikes (valid notices) | Action |
|---|---|
| 1 | Removal of content; warning email |
| 2 | Removal; 30-day listing pause |
| 3 | Removal; account suspension |
| 4+ | Account termination and ban |
6. Misuse of takedowns
Knowingly submitting a false or fraudulent takedown notice may amount to perjury and abuse of process. The Platform reserves the right to claim damages and refer the matter to law enforcement.
7. Trademark complaints
For trade-mark complaints, in addition to the items in clause 2, the complainant must:
- specify the class(es) covered by the registration;
- explain how the use on the Platform creates a likelihood of confusion or unfair advantage.
Pure descriptive or nominative use of a trade mark (e.g., "open mic at Hard Rock Cafe") does not generally infringe.
8. Contact
| Purpose | |
|---|---|
| IP takedown | [email protected] (subject: IP takedown) |
| General queries | [email protected] |
| Office hours | Mon–Fri, 10 AM – 6 PM IST |