Legal & policies

Plain-language policies.

Everything that governs your use of MeetGrow, written to comply with the Digital Personal Data Protection Act 2023, the Information Technology Rules 2021, and the Consumer Protection (E-Commerce) Rules 2020.

Essentials

The agreement that governs your use of MeetGrow — accounts, bookings, payments, liability and dispute resolution.

Updated · 19 May 2026

What personal data we collect, why, who we share it with, and your rights under the DPDP Act, 2023.

Updated · 19 May 2026

Refund & Cancellation Policy

When and how refunds are issued — cancellation tiers, organiser cancellations and force majeure.

Updated · 19 May 2026

Cookie & Tracking Policy

Every cookie we set, why we set it, and how to control non-essential tracking.

Updated · 19 May 2026

Grievance Redressal Policy

How to raise a grievance, our Grievance Officer's details, and statutory acknowledgement and resolution timelines.

Updated · 19 May 2026

Children's Privacy Policy

How we handle data of users under 18, including the verifiable parental-consent flow under Section 9 of the DPDP Act.

Updated · 19 May 2026

Policies

Acceptable Use Policy

The rules for using MeetGrow — prohibited conduct, how we respond to violations, and how to appeal.

Updated · 20 May 2026

IP / Takedown Policy

How to report copyright or trademark infringement, our takedown process, counter-notices and repeat-infringer rules.

Updated · 20 May 2026

Community Guidelines

Plain-language expectations for everyone who lists, browses or attends events on MeetGrow.

Updated · 20 May 2026

Anti-Spam Statement

Our consent-based approach to messaging, how to unsubscribe, and how to report spam or spoofed messages.

Updated · 20 May 2026

Booking & community

Ticket Terms

The short-form terms you accept at checkout for every ticket bought on MeetGrow.

Updated · 20 May 2026

Accessibility Statement

The accessibility standards we aim for, what we have done, known limitations and how to get help.

Updated · 20 May 2026

Compliance

AML / KYC Statement

Our anti-money-laundering and know-your-customer measures for organisers, sponsors and partners.

Updated · 20 May 2026

Organiser & partner agreements

For organisers, signed at onboarding.

The Organiser Agreement and the sponsor, speaker and exhibitor templates are presented and signed as part of organiser onboarding on the organiser dashboard. Need a copy before signing up? Email [email protected].

The MeetGrow platform is operated by Visionxpress Media House Private Limited (CIN U63122DL2025PTC459881), a Private Limited Company registered in India.

Registered office: 124, 1st Floor, Block QP, Kothi Pitampura, Rani Bagh, New Delhi 110034.

Grievance Officer: Kanish Malhotra · [email protected] · Monday to Friday, 10:00 AM – 6:00 PM IST.